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TERMS OF USE & DISTANCE CONTRACT

Effective from: 11.02.2026.

Last updated: 13.02.2026.

1. Seller Information

This Distance Contract (hereinafter – the “Contract”) is concluded between:

SIA “AndaAbstract”
Registration No.: 40203690216
VAT No.: LV40203690216
Legal address: Līgo iela 14, Tukums, Tukuma nov., LV-3101, Latvia
Email: anda.abstract@gmail.com
Phone: +371 29 168 525

(hereinafter – the “Seller”)

and any person placing an order on www.andaabstract.com (hereinafter – the “Buyer”).

 

2. Subject of the Contract

The Seller sells physical goods including but not limited to:

  • Original paintings

  • Art prints

  • Accessories

  • Fabrics

  • Personalized products (e.g., pillowcases with logo or name, scarves for B2B clients)

 

All prices are indicated in EUR and include 21% VAT.

No pre-order system is currently used.

 

3. Personalized Products

Personalized products are made according to the Buyer’s specifications.

Right of withdrawal does not apply to personalized goods, except in cases of defects.

4. Placing an Order

The contract is concluded when the Seller confirms the order via email after successful payment.

Orders are processed only after payment confirmation via MakeCommerce (Maksekeskus).

The Seller reserves the right to cancel orders in case of pricing errors, fraud suspicion, or force majeure.

 

5. Payment Methods

Payments may include:

  • Bank links

  • Payment cards

  • Google Pay

  • Apple Pay

All transactions are processed securely by the payment provider.

6. Delivery

Delivery Territory

  • Latvia

  • Baltic States

  • European Union

Delivery Time

  • Latvia: 1–5 business days

  • Baltic States: 2–5 business days

  • Europe: 3–7 business days

  • Delivery times may be extended during Christmas season

Shipping Costs

Latvia:

  • Orders up to 50 EUR – Buyer pays shipping

  • Orders above 50 EUR – Seller covers shipping

Estonia & Lithuania:

  • Orders up to 100 EUR – Buyer pays

  • Orders above 100 EUR – Seller covers

Europe:

  • Orders up to 200 EUR – Buyer pays

  • Orders above 200 EUR – Seller covers

Shipping costs are calculated at checkout.

If a parcel is not collected within the storage period, it is returned to SIA AndaAbstract. Re-delivery costs may apply.

Risk transfers to the Buyer upon delivery.

 

7. Right of Withdrawal (14 Days)

The Buyer has the right to withdraw within 14 calendar days from receipt of goods (except personalized goods).

Conditions:

  • Product must not be used

  • Packaging must not be damaged

  • If packaging is opened and product used, return is not accepted (unless defect discovered)

Return shipping costs are covered by SIA AndaAbstract.

Refunds are issued within 2–5 business days after receipt and inspection of returned goods.

The Seller may withhold refund until goods are received.

8. Defective Goods

If goods are defective:

  • Buyer must notify Seller promptly

  • Evidence (photos, order number) must be provided

Seller may:

  • Replace

  • Repair

  • Refund

Response is provided within 15 days.

 

9. Rental of Paintings (Separate Agreement)

Painting rental is available for offices in Latvia.

Rental conditions:

  • Minimum rental period: 3 months

  • 30% advance payment required

  • Written rental agreement required

  • Seller assumes responsibility for risks as defined in rental agreement

  • Buy-out option available

Rental agreements are separate from this Distance Contract.

 

10. Discount Codes

The Seller may issue promotional discount codes.

The Seller reserves the right to:

  • Set validity periods

  • Limit usage

  • Cancel codes in case of misuse

 

11. Intellectual Property

All artworks, designs, images, and brand elements including the logo “anda_abstract” are protected by intellectual property laws.

Unauthorized reproduction, copying, modification, resale, or commercial use is strictly prohibited.

12. Minors

Purchases may be made by persons under 18 years of age only with parental or legal guardian consent.

 

13. Limitation of Liability

The Seller is liable only for direct damages caused by intentional misconduct or gross negligence.

The Seller is not liable for:

  • Indirect losses

  • Technical interruptions of the website

  • Minor visual differences due to screen settings

  • Delivery delays caused by third parties

 

14. Dispute Resolution

Disputes shall first be resolved through mutual negotiations.

The Buyer may submit complaints to:

Consumer Rights Protection Centre of Latvia (PTAC)
Brīvības iela 55, Riga, LV-1010
www.ptac.gov.lv

The Buyer may also use the EU Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr

Latvian law applies.

 

15. Personal Data

Personal data is processed in accordance with the Privacy Policy available at:

www.andaabstract.com/privacy-policy

16. Final Provisions

The Seller reserves the right to amend these Terms at any time.

The version valid at the time of purchase applies to the specific order.

If any provision is found invalid, the remaining provisions remain in force.